Welcome to Little Common & Old Town Surgery

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IMPORTANT INFORMATION REGARDING FLU VACCINATIONS - 3RD SEPTEMBER 2021

We have been advised by the Pharmaceutical company who supply the flu vaccinations to the area that there will be a delay with the delivery due to unforeseen road freight challenges.

Unfortunately this is out of our control and due to the surgery being extremely busy we politely ask that you refrain from contacting us to enquire about your flu vaccination.

Please be assured we will contact all patients as soon as we receive further updates and information.

Please also be aware that we currently have no information as to whether the Covid booster vaccination can be offered at the same time as the flu vaccination.

URGENT NEWS ABOUT BLOOD TESTS - 31ST AUGUST 2021

There is a national shortage of blood bottles, which is expected to last until at least 17th September 2021. This is affecting every healthcare service provider.

We have therefore been told by the NHS to postpone all non-urgent blood tests.

We will;

Review all of the required blood tests to determine those that can be safely delayed

Advise you if we feel that you urgently require having blood taken to assist your treatment

Add your name to a waiting list to rearrange your blood test

Advise you when the situation changes

For an update on the lifting of Covid restrictions from 19 July 2021 please head to the News Page   

For all the latest information regarding the Covid Vaccine Programme and Coronavirus news please head to the News Page

Please RING the surgery to book a GP telephone appointment - Little Common 01424 847575 or Old Town 01424 739420 

Please do NOT come to the surgery unless you have a booked appointment 

Please ensure you wear an adequate face covering if you attend the surgery; with the exception of children under 11 years old 

The above will still apply after 19 July 2021

Please read the letter below from our GP Partners - June 2021

Letter to the Patients from the GP Partners

Visit our News Page to read our Summer Newsletter. If you would like to subscribe to our quarterly Newsletter please visit our Online Services Page.

COMING SOON ONLINE CONSULTATIONS

Keep checking the website for updates when Engage Consult will go live

You may email the practice:

esxccg.littlecommonsurgery@nhs.net 

or

esxccg.oldtownsurgery@nhs.net

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Bexhill Primary Care Network PCN

Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve. Where emerging primary care networks are in place in parts of the country, there are clear benefits for patients and clinicians.

Dr Binodh Chathanath is the Clinical Director of the Bexhill PCN.

The GP Practices within the Bexhill PCN are; 

Collington Surgery

       Little Common & Old Town Surgery

       Pebsham Surgery

          Sidley Medical Practice

Follow Bexhill PCN on Twitter

NHS APP

Download the NHS App today to order your repeat prescription and access a range of other healthcare services including your Covid Vaccination Pass

CARE NAVIGATION

SEE THE RIGHT PERSON FIRST

Our reception team are trained Care Navigators. This means they will ask you some questions about the reason for your appointment. This is so we can ensure you see the right person first. There are many services you can self-refer to which means you do not need a GP appointment, and you may be seen quicker. Please help us to help you by being patient with our receptionists whilst they try to deal with your query efficiently.

Visit the website for more information on local services available to you; or alternatively speak to our Receptionists who will be able to point you in the right direction.

East Sussex CCG - Get the right care

Patient Participation Group 

We are activly seeking new members for our Patient Participation Group. If you would like get involved in the development and improvement of the practice please speak to the reception team to find out more information.

                                                                                         Click here to open the PPG Leaflet      

Friends and Family Test

The government has now decided to roll out the Friends and Family test to all GP practices. We have always sought patient feedback and would welcome your feedback and comments. Please click on on of the links below to answer the short survey.

Little Common patients                                   Old Town patients

 

Extended Hours 

Following consultation with our Patient Participation Group we have changed our extended hours sessions. We no longer offer Saturday morning appointments but instead offer some early morning appointments at Little Common Surgery for workers, and early morning and evening appointments at Old Town Surgery throughout the week. This will be for pre-booked appointments only. Appointments are available before 8am . Please contact our reception teams to book an appointment. 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment. 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Just click on the link to your registered practice.