Noticeboard

*** ON LINE APPOINTMENT BOOKING IS CURRENTLY UNAVAILABLE ***

COVID-19 OUTBREAK

To minimise the risk for both patients and staff, please do not come into the Surgery to make an appointment.  Please make appointments via the telephone.  

Please be reassured that all Clinics are continuing as usual at present. 

DR J GONZALEZ

Sadly Dr Gonzalez has retired from General Practice on 31 March 2020.  He gave the Practice over twenty years of loyal and dedicated service.  He will be greatly missed by both patients and staff.  We wish him a long and happy retirement.

Following NHS England advice regarding Coronavirus:

Please do NOT come to the surgery unless you have a booked appointment. 

Please ensure you wear an adequate face covering if you attend the surgery; with the exception of children under 11 years old.

******* IMPORTANT NOTICE *******

DUE TO IT ISSUES ENGAGE CONSULT IS CURRENTLY NOT AVAILABLE.  PLEASE DO NOT SEND ANY MESSAGES VIA THIS PLATFORM AS WE CANNOT ACCESS THESE

Engage

 

You may email the practice: esxccg.littlecommonsurgery@nhs.net or esxccg.oldtownsurgery@nhs.net

***Please note any digital images submitted as part of an online consultation, will be stored within your clinical notes***

Please don't let your medication run out! order your repeats in plenty of time via patient access:

https://www.patientaccess.com/

or via email to hrccg.littlecommonprescriptions@nhs.net for Little Common patients or hrccg.oldtownprescriptions@nhs.net for Old Town patients, or in writing to the practice.  The Practice requires 48 working hours to process your request.

care Navigating

extended access

Good News!  CQC Report - GOOD

Patient Participation Group 

We are activily seeking new members for our Patient Participation Group. If you would like get involved in the development and improvement of the practice please speak to the reception team to find out more information.

Click here to open the PPG Leaflet

 

Friends and Family Test

The government has now decided to roll out the Friends and Family test to all GP practices. We have always sought patient feedback and would welcome your feedback and comments. Please click on on of the links below to answer the short survey.

Little Common patients                                   Old Town patients

 Thank you in advance for taking the time to review the care we offer.
 
 

Extended Hours 

Following consultation with our Patient Participation Group we have changed our extended hours sessions. We no longer offer Saturday morning appointments but instead offer some early morning appointments at Little Common Surgery for workers, and early morning and evening appointments at Old Town Surgery throughout the week. This will be for pre-booked appointments only. Appointments are available before 8am . Please contact our reception teams to book an appointment. 

 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Just click on the link to your registered practice.

(Site updated 11/08/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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