Thursday 06 February 2020

Both sites are currently experiencing IT issues and have no or limited access to the clinical system.  This is a nationwide problem.  As a consequence there may be a delay in dealing with patient requests today.  We apologise for any inconvenience.

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DONT FORGET TO GET PROTECTED FROM THE FLU.

Please don't let your medication run out! order your repeats in plenty of time via email to hrccg.littlecommonprescriptions@nhs.net for Little Common patients or hrccg.oldtownprescriptions@nhs.net for Old Town patients, or in writing to the practice.  The Practice requires 48 working hours to process your request.

Good News!  CQC Report - GOOD

Patient Participation Group 

We are activily seeking new members for our Patient Participation Group. If you would like get involved in the development and improvement of the practice please speak to the reception team to find out more information.

Click here to open the PPG Leaflet

Friends and Family Test

The government has now decided to roll out the Friends and Family test to all GP practices. We have always sought patient feedback and would welcome your feedback and comments. Please click on on of the links below to answer the short survey.

Little Common patients                                   Old Town patients

Extended Hours 

Following consultation with our Patient Participation Group we have changed our extended hours sessions. We no longer offer Saturday morning appointments but instead offer some early morning appointments at Little Common Surgery for workers, and early morning and evening appointments at Old Town Surgery throughout the week. This will be for pre-booked appointments only. Appointments are available before 8am . Please contact our reception teams to book an appointment. 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Just click on the link to your registered practice.