Little Common Surgery - Old Town Surgery Statement of intent for Patient Online Services
This Practice currently offers the facility for patients:
* To book, view, amend, cancel and print appointments online
* To order prescriptions online by sending your requests to HRCCG.firstname.lastname@example.org (for our Little Common Patients and HRCCG.email@example.com for our Old Town Patients.
* To view online, export or print information from their record relating to medications, allergies and adverse reactions.
These services are available on request, to any patients registered with this practice aged 16 and over. Parents/Guardians may request access on behalf of the child they care for. However please note that, in line with the Royal College of General Practitioners guidance, parental access will be withdrawn automatically when the child turns 11.
We are now working towards expanding online access to records to include more detailed information on illnesses, procedures, immunisations and test results with effect from 01/04/2016
We will be doing this in the following stages to ensure the necessary processes are in place to safeguard patient confidentiality and promote effective use of record access.
Stage 1 - Pilot patient access to detailed coded records with a small group of patients
Stage 2 - Review this process and identify whether we can improve on any access.
Stage 3 - Promote access to priority patients - for example with long term conditions.
Stage 4 - Offer access to all patients over the age of 16 who request it.
Stage 5 - Establish procedures for parents and carers to request online access to the record of patients they care for.
This practice is currently working at Stage 1. For upto date information about our online services, please ask at reception.